Cgb99 believes gaming should be a source of enjoyment, not a source of problems. The mental and financial wellbeing of every member is our top priority.
Cgb99 is more than just a gaming platform — it is a trusted entertainment destination for millions of people across Bangladesh. We know that when online gaming is enjoyed responsibly, it can be a fantastic source of fun, excitement, and rewards. But when control is lost, it can cause serious harm to a person's personal and family life.
This is exactly why cgb99 has made responsible gaming a core part of what it stands for. We want every member to play and have fun, but never at the cost of their financial stability, mental health, or family relationships. Responsible gaming at cgb99 means staying in control of your budget and your time, and enjoying entertainment with full awareness.
You must be 18 years of age or older to register or play at cgb99. Account creation by minors is strictly prohibited.
Cgb99 complies with all applicable regulations in Bangladesh and adheres to international responsible gaming standards. We continuously improve our safeguards to ensure a safe and healthy gaming environment for every member.
When it comes to responsible gaming at cgb99, we hold firmly to a set of core principles. These are not just words on paper — they are reflected in everything we do.
Cgb99 provides a range of limit-setting tools to help members stay in control of their gaming experience. These limits can be updated at any time from your account settings.
| Limit Type | Description | Takes Effect |
|---|---|---|
| Deposit Limit | Set daily/weekly/monthly deposit limits | Immediate |
| Betting Limit | Set a maximum amount per bet | Immediate |
| Loss Limit | Maximum loss amount within a set period | 24 Hours |
| Session Time Limit | Set a time limit for each gaming session | Immediate |
| Break (Cooling Off) | Breaks from 1 day to 6 weeks | Immediate |
| Permanent Self-Exclusion | Cgb99 Account Permanently Closed | 48-Hour Processing |
Lowering a limit takes effect immediately, while increasing a limit typically takes 24–48 hours to apply. This helps prevent impulsive decisions.
Sometimes we don't realise that gaming is having a negative impact on our lives. cgb99 wants you to be aware of the warning signs below. If most of them apply to you, you should seek support right away.
You are spending beyond your set budget and cannot stop yourself.
You keep placing more bets to try to win back what you have lost — this is known as "chasing losses."
You are hiding your gaming activity from family or friends.
Taking on debt or cutting back on household expenses to fund gaming.
Spending long hours gaming while neglecting work, studies, or family responsibilities.
Feeling restless, irritable, or anxious when you stop gaming.
You are turning to gaming to escape stress or loneliness.
If you recognise two or more of the signs above in yourself, please reach out to the cgb99 support team. We don't judge — we just help.
Ask yourself the following questions honestly. They will help you understand whether your gaming habits are healthy and safe.
Do you keep trying and failing to cut back on gaming?
Is gaming having a negative effect on your work or studies?
Have you ever borrowed money or dipped into your savings to fund your gaming?
Have you lied to your family about your gaming?
Do you feel restless or irritable when you think about quitting gaming?
Do you play more after a loss to try to win back what you lost?
If you answered "Yes" to three or more of the above questions, it is time to use the self-exclusion or cooling off option at cgb99. Talk to our support team today.
Cgb99 offers members the option to take breaks of varying lengths or to self-exclude permanently. There is no shame in using these features — in fact, doing so is a sign of responsibility.
Short-term break (1–7 days): If you feel you need a short break, cgb99 can temporarily suspend your account. During this time, no games, deposits, or bonus offers will be shown.
Medium-term break (1–6 weeks): Choose this option when you need a longer break. Your account will remain inactive until the set period has ended.
Long-term break (1–12 months): If you feel you need to stay away from cgb99 for an extended period, this option is for you.
Permanent Self-Exclusion: Choose this option if you want to permanently close your cgb99 account. The process may take up to 48 hours, and once completed, it cannot be reversed.
Contact the cgb99 support team directly or submit a request through your account settings to activate self-exclusion.
Cgb99 takes firm steps to ensure that no one under the age of 18 can access the platform. Age is verified at the point of registration, and KYC verification is used to confirm identity in any case where there is doubt.
If you have children or teenagers at home and you use cgb99, the following steps are recommended:
If you suspect that a minor has opened a cgb99 account, please notify our support team immediately. We will take prompt action.
Cgb99 believes it takes courage to ask for help when things go wrong. Our support team is available 24/7, every day of the week. Reach out to us for any questions or assistance related to responsible gaming.
If you have any questions about responsible gaming at cgb99, or if you feel that you or someone you know needs professional support, our cgb99 support team is ready to point you in the right direction.
Cgb99 Support Email: [email protected] — We typically respond within 24 hours.
Remember, responsible gaming at cgb99 is not just about protecting yourself — it is a positive step for your entire family and community. Together, we can build a healthy and enjoyable gaming culture.
We are committed to keeping your gaming experience safe and enjoyable
At cgb99, you decide how much you deposit, how much you wager, and how long you play. These limits can be updated at any time.
Temporarily suspend your cgb99 account in just a few seconds. During the cooling off period, no notifications or promotional messages will be sent.
View a detailed breakdown of your gaming history and spending directly from your cgb99 account dashboard. Transparency is at the core of what we do.
You can take a temporary or permanent break from cgb99 at any time. Once self-exclusion is activated, all marketing communications will be stopped.
Cgb99 follows a strict KYC verification process. Only users aged 18 or above are permitted to create an account and play.
For any responsible gaming questions or concerns, the cgb99 support team is at your service 24 hours a day, 7 days a week.
Answers to the most frequently asked questions about responsible gaming
Sign up at cgb99 and use our responsible gaming tools to enjoy a safe and rewarding experience. Your control, your enjoyment.
Flexible Limits
Secure Account
24/7 Support
18+ Verification